Designed by Endodontists.
Made for Endodontists.
Choosing a practice management software is a big decision with many factors to consider. Here are the answers to the questions we hear most.
How long does it take to have DentalEMR running in my practice?
DentalEMR is plug and play, giving your team access as soon as 24 business hours after your service begins. Your dedicated Practice Success Manager handles setup so you are never on your own.
Are there any hardware or operating system requirements?
DentalEMR requires no physical hardware or installation and is available on any device with a browser. Because it is 100% cloud-based, you are never tied to a single computer or office location.
Is my x-ray sensor or scanner compatible with DentalEMR?
All TWAIN-driver x-ray sensors, intra-oral cameras, and desktop scanners are compatible with DentalEMR. If your device has a TWAIN driver, it works.
How do we handle our existing patient records if we move to DentalEMR?
Every software handles patient data differently. DentalEMR provides dedicated data migration support to ensure a complete and accurate transition. Your Practice Success Manager guides you through every step.
What does the onboarding process look like?
Your personal Practice Success Manager leads your setup, personalizing DentalEMR to your specific workflows. DentalEMR Academy then provides ongoing training for new and existing team members at your own pace, at no additional cost.
We are worried about the disruption of switching systems. Is it really worth it?
The short answer is yes. Most practices that switch from legacy server-based systems report faster workflows, fewer billing errors, and less downtime within the first 90 days. The transition is supported end-to-end so disruption is minimized.
Is DentalEMR HIPAA compliant?
Yes. DentalEMR uses HIPAA-compliant 128-bit SSL encryption, the same standard as your online bank account. Your patient data is protected at every level.
How does cloud-based software protect me from ransomware?
Server-based systems are the primary target for ransomware attacks because all your data lives on a single physical machine. DentalEMR's cloud-native architecture eliminates that risk entirely. There is no server to attack, and your data is continuously backed up off-site.
What happens to my data if something goes wrong?
Because DentalEMR is cloud-based, your data is automatically and continuously backed up. There is no single point of failure. Learn more about why dental data backup matters and how DentalEMR keeps your practice protected.
What kind of support can I expect from DentalEMR?
DentalEMR Academy provides ongoing training and support tools for new and existing team members. Support is included with your service at no additional cost. We understand that your billing and insurance staff have specific needs, and our team is trained to help with exactly that.
Is there a long-term contract required?
Pricing and contract details coming soon. Schedule a demo to discuss options with our team.
Want to explore more?
Get a personalized demo to see how DentalEMR will work for you.